Job Summary:
The CLASS Case Manager (CM) is responsible for supervising the delivery of each consumer’s Individual Plan of Care (IPC), oversight of the delivery of training and support services, integrating the various aspects of services, recording each consumer’s progress, and reviewing the Individual Program Plan (IPP) quarterly to assess progress and continued appropriateness of the program services. The CLASS CM is a member of the person’s Service Planning Team (SPT) and is accountable to the consumer for coordinating his/her overall program services and is administratively responsible to the Program Manager. The CLASS CM is responsible for assuring that all the coordination of services are implemented consistent with the CLASS Evidentiary Principles. The CLASS CM demonstrates leadership and competency through facilitation using person-centered principles and promotion of consumer outcomes. The CLASS CM ensures that services are initiated and delivered in accordance with the IPC and contacts the consumer and/or family at least monthly to verify services. Responsible for documenting all contacts with the consumer, families and service providers in progress notes. Informs the consumer and/or his/her family about the consumer’s overall program and significant changes in it and is available to answer questions about the program asked by the consumer and/or his/her family. The CLASS CM will need to have a flexible schedule and be able to respond in person, if necessary, during consumer crises. Professional behaviors will be expected and you will be evaluated on during your normal evaluation period.